Amerald Resort Hotel Desaru, Pengerang ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Lot 1231 Jalan Kg. Punggai, Pengerang, Malaysia, 81600

“This hotel is just a short stroll to the beach with soft sands and soothing waves, making it a perfect spot to relax and enjoy the stunning views.”view full review

Amerald Resort Hotel Desaru offers spacious accommodations with 251 luxury rooms and 13 suites, showcasing views of the South China Sea and direct beach access. This 3-star Pengerang hotel features multiple amenities including a Grand Ballroom and family-friendly activities.

Rooms & Amenities

Amerald Resort Hotel Desaru features Superior Rooms with a choice of King or 2 Double Beds, Deluxe Rooms with scenic terraces, and a Grand Deluxe room with a mini Bar counter. Each unit includes air conditioning, a flat-screen TV, and a private bathroom with a bidet.

Dining

Dining options include Amerald Seafood Restaurant offering Cantonese and local specialties and a buffet breakfast featuring diverse dishes. A Family Set meal is available for groups of 2-3, providing a variety of meats and seafood.

Leisure & Business

The hotel offers a Grand Ballroom with a capacity for 500 guests, making it suitable for meetings and events. A fitness center is available for workouts and children can enjoy the musical rides and Kids' Zip line.

Location & Activities

Guests can explore nearby attractions such as the Desaru Adventure Waterpark located 21 km away and the Ostrich Farm, 7 km from the resort. The hotel is 100 km from Sultan Ismail and offers free WiFi along with complimentary parking.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room Side Sea View

Max:

2 persons

31 m²

Shower

Balcony

room details

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Deluxe Twin Room Sea View

Max:

2 persons

31 m²

Shower

Balcony

room details

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Deluxe King Room Sea View

Max:

2 persons

31 m²

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Pengerang 19.1 km

Airports

Sultan Ismail (JHB) 104.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable Rooms

“I was really impressed with the spaciousness of the room at Amerald Resort Hotel. The king bed was incredibly comfortable, enough for me, my partner, and our two kids! The room also had a nice balcony that provided a stunning view of the sea. Plus, the extra sofa bed was perfect for the little ones.” view full review

Fun for the Kids

“The hotel features a fantastic swimming pool that my kids loved! It was ample enough for them to splash around while I relaxed nearby. There's even a mini zoo close to the lobby area that added excitement to our stay, making it perfect for family fun.” view full review

Good Breakfast Variety

“I enjoyed the breakfast spread at the hotel, which offered a good mix of local dishes along with light breakfast items. It was nice to have options like toast and jam, along with local favorites. I appreciated the fact that there were plenty of food choices available, as it set a nice tone for our busy days.” view full review

Spacious and Well-Designed Bathrooms

“The bathrooms were impressively large and cozy, making my morning routine quite pleasant. The ample space made it easy to move around, and it contributed to an overall feeling of relaxation during my stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Room service
Housekeeping

Dining

Restaurant
Outdoor dining area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Lot 1231 Jalan Kg. Punggai, Pengerang, Malaysia, 81600

Map view

Lot 1231 Jalan Kg. Punggai, Pengerang, Malaysia, 81600

City landmarks

Landmark

Arked Punggai

990 m

Beach

Punggai Bayu Beach

1.0 km

Landmark

Pungai

2.8 km

Landmark

Tanjung Punggai

2.9 km

Farm

Ostrich Farm

7.0 km

Nearby

Arked Punggai

280 m

Reviews and Ratings

Feedback from previous guests about their experience.

Joseph

United States, February 2025

6.2/10

I had a decent stay, with very tidy rooms that offered beautiful views. However, the service left much to be desired, especially in terms of how my car situation was handled. While dining was nice, it felt limited compared to what I expected. The location wasn't a major issue for me since it was a quick drive to other areas, but the surrounding area did have its drawbacks.

Rooms

8.0

The rooms were clean and tidy, providing a nice view during my stay on the 2nd and 3rd floors. I felt relaxed and comfortable throughout my visit.

Service

5.0

I had a frustrating experience with the service when I received a call from the reception asking me to move my car late at night, which felt unnecessary. Despite my attempts to resolve this with the staff, it took three reports to get a proper response.

Location

6.0

While the location wasn't ideal with some unpleasant sights nearby, it still offered easy access to Pengerang and Desaru for dining and activities, which I appreciated.

Dining

7.0

The dining experience was okay, with an Ala Carte option that offered a nice variety and tasted quite good, but I think a buffet could have been a better choice given the potential for more customers.

Facilities

6.0

The facilities were adequate for a resort spa, but nothing stood out as particularly exceptional. It could benefit from some enhancements to fully meet expectations.

Chris

United States, February 2025

6.6/10

I had a mixed experience at the hotel. While the beach view from my room was stunning and the cleanliness was commendable, I did encounter some issues with the smell in the room and the lack of basic amenities like an iron and drinking glasses. The service was somewhat hit or miss, and while the location was convenient for nearby dining and activities, I felt some areas outside could use more attention. Overall, it was a decent stay, but not without its shortcomings.

Rooms

7.0

The rooms were clean, and I enjoyed a beautiful view of the beach. However, I did notice an unpleasant smell, and a few basic items, like an iron and drinking glasses, were missing.

Service

6.0

The service was a bit inconsistent. While there were times staff was helpful, carrying bags or bringing trolleys, there were also moments of inconvenience, like car parking issues during events.

Location

7.0

The location was not a problem for me as it was just a short drive to Pengerang and Desaru for dining and shopping. However, some areas by the beach were not well-kept, with trash washing up from the sea.

Dining

6.0

The dining options were decent overall, but I felt there could have been more variety, and the food quality improvements are needed.

Facilities

7.0

The facilities were adequate but could use enhancement, especially given the modern appearance of the hotel.

Marion

United States, January 2025

6.6/10

My stay at the resort was quite enjoyable, despite some challenges. The rooms were spacious and comfortable, which made for a pleasant experience. However, the service left a bit to be desired at times, especially during a busy evening. The location is convenient for exploring nearby areas, but the dining experience was slow and could use more variety. Overall, it offers good value for families looking to relax.

Rooms

8.0

The rooms are spacious, clean, and quite comfortable, although there was some construction going on in the corridors.

Service

6.0

While the staff responded quickly to my questions, there was a hiccup when I was called to move my car late in the evening due to an event. It felt a bit inconvenient.

Location

7.0

The location is not a problem for me, as it's an easy short drive to Pengerang and Desaru, perfect for dining and activities.

Dining

5.0

Dining was a bit slow, and I felt the menu needed more variety to truly satisfy guests. The breakfast was also limited to Ala Carte, which didn't work in the hotel's favor.

Facilities

7.0

The facilities are decent and suitable for relaxation, although improvements could be made for a more luxurious feel.

Robert

United States, January 2025

7.0/10

During my stay over the Hari Raya holiday, the hotel provided a comfortable experience with clean rooms that had lovely views of the sea. While the service was mostly friendly and helpful, I did encounter an issue at the reception that was a little frustrating. The proximity to Pengerang and Desaru made dining and activities easily accessible, but I noticed some cleanliness issues at the beach. Overall, it was a decent getaway with great views, though some areas need improvement.

Rooms

8.0

The rooms were clean and comfortable, located on the 2nd and 3rd floors, offering beautiful sea views.

Service

7.0

The staff was friendly and helpful overall, but I experienced a hiccup at the reception counter where I received a call to move my car late at night.

Location

6.0

While the location worked for us, being a short drive to Pengerang and Desaru for dining and shopping, the beach was not as clean as I would have liked.

Dining

7.0

The dining was quite good with Ala Carte options, but I wished there were more customers to justify a buffet since only four rooms were occupied during my stay.

Facilities

7.0

The hotel featured nice amenities, though they could enhance the overall experience further.

Louis

United States, November 2024

7.2/10

I had a pleasant stay at the resort spa. The rooms were clean and comfy, which made for a relaxing experience despite some ongoing construction in the corridor. The service was responsive, providing fast feedback to my inquiries. On the downside, the dining options were limited and could use some improvement for more variety. Overall, it's a good spot especially for those wanting to explore nearby attractions, even if the location isn't perfect for everyone.

Rooms

8.0

The rooms were clean and comfy, making it a great place to unwind.

Service

9.0

The service was awesome, quick to respond to our questions and welcoming us right at the hotel entrance.

Location

7.0

While the location was a bit of a drive from the main attractions, it was still within reach for dining and activities.

Dining

5.0

The dining experience could be better; the food options were limited and didn't quite meet expectations.