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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Lot 1231 Jalan Kg. Punggai Sungai Rengit, Pengerang, Malaysia, 81600

Amerald Resort Hotel Desaru, a 4-star Pengerang hotel, offers 251 luxury rooms with panoramic views of the South China Sea and direct beach access. The resort features a Grand Ballroom accommodating up to 500 guests, diverse dining options, and recreational activities suitable for families and adventure seekers.

Rooms & Amenities

Rooms at Amerald Resort Hotel Desaru feature modern amenities such as air conditioning, a flat-screen TV, and a private bathroom. Superior Rooms and Deluxe Family Rooms are available, accommodating up to 4 guests, and provide scenic views from spacious balconies.

Dining Options

Dining options include Amerald Seafood Restaurant offering a variety of Cantonese and local specialties. Ruby Coffee House serves a selection of Asian and Cosmopolitan dishes with beach views, available for breakfast and all-day dining.

Leisure & Activities

Leisure activities include an outdoor swimming pool, a kids-friendly wading pool, and various sports such as fishing, e-scooter rental, and rock wall climbing. Guests can also enjoy beachfront access and a range of on-site entertainment options, including a mini zoo and musical rides.

Business & Services

The resort hosts a well-equipped fitness center and offers 24-hour reception services. Meeting and event spaces are also available, designed to accommodate both small and large gatherings, including the sizable Amerald Ballroom.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Room Side Sea View
Max:
3 persons
335 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
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Deluxe Twin Room Sea View
Max:
2 persons
335 sq. feet 
Bed options:
2 Single beds
Sea view
Shower
Balcony
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Deluxe King Room Sea View
Max:
2 persons
335 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Pengerang 11.9 mi
Airports
Sultan Ismail (JHB) 64.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service
  • Housekeeping

Dining

  • Restaurant
  • Outdoor dining area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Lot 1231 Jalan Kg. Punggai Sungai Rengit, Pengerang, Malaysia, 81600
Map view
Lot 1231 Jalan Kg. Punggai Sungai Rengit, Pengerang, Malaysia, 81600
Nearby
Arked Punggai
1000 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
66%
loved the resort and would return for another relaxing stay
6.6/10
Nice
Rooms
7.8
Location
6.6
Service
6.4
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
7.1
7.1/10 based on 373 reviews
Joseph
United States, February  2025
6.2/10

I had a decent stay, with very tidy rooms that offered beautiful views. However, the service left much to be desired, especially in terms of how my car situation was handled. While dining was nice, it felt limited compared to what I expected. The location wasn't a major issue for me since it was a quick drive to other areas, but the surrounding area did have its drawbacks.

Rooms
8.0
The rooms were clean and tidy, providing a nice view during my stay on the 2nd and 3rd floors. I felt relaxed and comfortable throughout my visit.
Service
5.0
I had a frustrating experience with the service when I received a call from the reception asking me to move my car late at night, which felt unnecessary. Despite my attempts to resolve this with the staff, it took three reports to get a proper response.
Location
6.0
While the location wasn't ideal with some unpleasant sights nearby, it still offered easy access to Pengerang and Desaru for dining and activities, which I appreciated.
Dining
7.0
The dining experience was okay, with an Ala Carte option that offered a nice variety and tasted quite good, but I think a buffet could have been a better choice given the potential for more customers.
Facilities
6.0
The facilities were adequate for a resort spa, but nothing stood out as particularly exceptional. It could benefit from some enhancements to fully meet expectations.
Chris
United States, February  2025
6.6/10

I had a mixed experience at the hotel. While the beach view from my room was stunning and the cleanliness was commendable, I did encounter some issues with the smell in the room and the lack of basic amenities like an iron and drinking glasses. The service was somewhat hit or miss, and while the location was convenient for nearby dining and activities, I felt some areas outside could use more attention. Overall, it was a decent stay, but not without its shortcomings.

Rooms
7.0
The rooms were clean, and I enjoyed a beautiful view of the beach. However, I did notice an unpleasant smell, and a few basic items, like an iron and drinking glasses, were missing.
Service
6.0
The service was a bit inconsistent. While there were times staff was helpful, carrying bags or bringing trolleys, there were also moments of inconvenience, like car parking issues during events.
Location
7.0
The location was not a problem for me as it was just a short drive to Pengerang and Desaru for dining and shopping. However, some areas by the beach were not well-kept, with trash washing up from the sea.
Dining
6.0
The dining options were decent overall, but I felt there could have been more variety, and the food quality improvements are needed.
Facilities
7.0
The facilities were adequate but could use enhancement, especially given the modern appearance of the hotel.
Marion
United States, January  2025
6.6/10

My stay at the resort was quite enjoyable, despite some challenges. The rooms were spacious and comfortable, which made for a pleasant experience. However, the service left a bit to be desired at times, especially during a busy evening. The location is convenient for exploring nearby areas, but the dining experience was slow and could use more variety. Overall, it offers good value for families looking to relax.

Rooms
8.0
The rooms are spacious, clean, and quite comfortable, although there was some construction going on in the corridors.
Service
6.0
While the staff responded quickly to my questions, there was a hiccup when I was called to move my car late in the evening due to an event. It felt a bit inconvenient.
Location
7.0
The location is not a problem for me, as it's an easy short drive to Pengerang and Desaru, perfect for dining and activities.
Dining
5.0
Dining was a bit slow, and I felt the menu needed more variety to truly satisfy guests. The breakfast was also limited to Ala Carte, which didn't work in the hotel's favor.
Facilities
7.0
The facilities are decent and suitable for relaxation, although improvements could be made for a more luxurious feel.
Robert
United States, January  2025
7.0/10

During my stay over the Hari Raya holiday, the hotel provided a comfortable experience with clean rooms that had lovely views of the sea. While the service was mostly friendly and helpful, I did encounter an issue at the reception that was a little frustrating. The proximity to Pengerang and Desaru made dining and activities easily accessible, but I noticed some cleanliness issues at the beach. Overall, it was a decent getaway with great views, though some areas need improvement.

Rooms
8.0
The rooms were clean and comfortable, located on the 2nd and 3rd floors, offering beautiful sea views.
Service
7.0
The staff was friendly and helpful overall, but I experienced a hiccup at the reception counter where I received a call to move my car late at night.
Location
6.0
While the location worked for us, being a short drive to Pengerang and Desaru for dining and shopping, the beach was not as clean as I would have liked.
Dining
7.0
The dining was quite good with Ala Carte options, but I wished there were more customers to justify a buffet since only four rooms were occupied during my stay.
Facilities
7.0
The hotel featured nice amenities, though they could enhance the overall experience further.
Louis
United States, November  2024
7.2/10

I had a pleasant stay at the resort spa. The rooms were clean and comfy, which made for a relaxing experience despite some ongoing construction in the corridor. The service was responsive, providing fast feedback to my inquiries. On the downside, the dining options were limited and could use some improvement for more variety. Overall, it's a good spot especially for those wanting to explore nearby attractions, even if the location isn't perfect for everyone.

Rooms
8.0
The rooms were clean and comfy, making it a great place to unwind.
Service
9.0
The service was awesome, quick to respond to our questions and welcoming us right at the hotel entrance.
Location
7.0
While the location was a bit of a drive from the main attractions, it was still within reach for dining and activities.
Dining
5.0
The dining experience could be better; the food options were limited and didn't quite meet expectations.
Facilities
7.0
The facilities were decent, although I felt they could offer more for a resort spa experience.
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