Amerald Resort Hotel Desaru, Pengerang

I had a decent stay, with very tidy rooms that offered beautiful views. However, the service left much to be desired, especially in terms of how my car situation was handled. While dining was nice, it felt limited compared to what I expected. The location wasn't a major issue for me since it was a quick drive to other areas, but the surrounding area did have its drawbacks.

I had a mixed experience at the hotel. While the beach view from my room was stunning and the cleanliness was commendable, I did encounter some issues with the smell in the room and the lack of basic amenities like an iron and drinking glasses. The service was somewhat hit or miss, and while the location was convenient for nearby dining and activities, I felt some areas outside could use more attention. Overall, it was a decent stay, but not without its shortcomings.

My stay at the resort was quite enjoyable, despite some challenges. The rooms were spacious and comfortable, which made for a pleasant experience. However, the service left a bit to be desired at times, especially during a busy evening. The location is convenient for exploring nearby areas, but the dining experience was slow and could use more variety. Overall, it offers good value for families looking to relax.

During my stay over the Hari Raya holiday, the hotel provided a comfortable experience with clean rooms that had lovely views of the sea. While the service was mostly friendly and helpful, I did encounter an issue at the reception that was a little frustrating. The proximity to Pengerang and Desaru made dining and activities easily accessible, but I noticed some cleanliness issues at the beach. Overall, it was a decent getaway with great views, though some areas need improvement.

I had a pleasant stay at the resort spa. The rooms were clean and comfy, which made for a relaxing experience despite some ongoing construction in the corridor. The service was responsive, providing fast feedback to my inquiries. On the downside, the dining options were limited and could use some improvement for more variety. Overall, it's a good spot especially for those wanting to explore nearby attractions, even if the location isn't perfect for everyone.